# Forklift Training London (Forklift Agency Ltd)

> On-site forklift operator training for businesses in London and the Home Counties, delivered at the customer's premises on the customer's own trucks by RTITB, AITT or ITSSAR accredited instructors. Certificates are recognised by the HSE (ACOP L117). Established 2007; first ever job was in London; over 3,000 courses delivered UK-wide. Business customers only: no training centre and no courses for individuals.

## Key facts
- Legal entity: Forklift Agency Limited, company number 06113542, registered in England and Wales. VAT number GB 907 7563 01. D-U-N-S 219244337. ICO registration ZA086101.
- London enquiries: 0330 330 9495 (+44 330 330 9495, standard-rate 03 number). Head office: 01332 298298. Mobile/WhatsApp: 07733 884755. Email: enquiries@forkliftagency.co.uk. Open Monday to Friday, 9am to 5pm.
- Registered office: First Floor Suite 1.01b, 62 King Street, Belper, Derbyshire DE56 1PZ (administration only, by appointment; no training centre). Instructors are based in and around London.
- Existing customers log in at https://portal.forkliftagency.co.uk (account customers only).
- Area served: every London borough and the City of London, plus Surrey, Kent, Essex, Hertfordshire, Berkshire, Buckinghamshire and neighbouring towns out to Reading, Guildford, Crawley, Maidstone, Chelmsford, Stevenage and Luton, with no travel charge. Derbyshire is served by https://forklifttrainingderby.co.uk, Nottinghamshire by https://forklifttrainingnottingham.co.uk, Leicestershire by https://forklift-training-leicester.co.uk and the rest of the UK by https://forkliftagency.co.uk.
- Format: on-site only. The instructor travels to the customer and needs one parking space. Early mornings, nights and weekends at the same price (subject to availability). Airports, ports, construction and other secure sites are routine.
- Group size: up to 3 novices per instructor on one truck.
- Certificates: posted within 14 days (credit account) or 28 days (other payment). Operator ID cards available at small extra cost. Credit accounts subject to credit check; first job paid in advance. Quotes exclude VAT.
- Quote form: https://forklift-training-london.co.uk/get-a-quote/ (asks company type, then forklift type, number of trainees, training postcode, contact name, email and phone; limited companies are looked up on Companies House).
- Legal guide for employers: https://forklift-training-london.co.uk/forklift-training/legal-requirements/

## Forklift truck types trained
- [Counterbalance Forklift](https://forklift-training-london.co.uk/forklift-types/counterbalance/): The truck most London businesses own. Forks at the front, a heavy counterweight at the back and nothing sticking out to get in the way of a lorry bed, a container or a pallet stack. Novice: 3 to 5 days · Refresher or conversion: 1 day.
- [Reach Truck](https://forklift-training-london.co.uk/forklift-types/reach-truck/): The high-bay warehouse truck. Straddle legs for stability and a mast that reaches into the racking, so the truck can work aisles a counterbalance could never turn in. Novice: 3 to 5 days · Refresher or conversion: 1 day.
- [Double Deep Reach Truck](https://forklift-training-london.co.uk/forklift-types/double-deep-reach-truck/): A reach truck with a telescopic pantograph that places a second pallet behind the first, fitting far more stock into the same floor space. Novice: 3 to 5 days · Conversion from reach: 1 day.
- [4-Way (Multi-Directional) Reach Truck](https://forklift-training-london.co.uk/forklift-types/multi-directional-four-way-reach-truck/): The long-load truck. All four wheels turn through ninety degrees so timber, steel, pipe and board can travel sideways down an aisle not much wider than the truck. Novice: 3 to 5 days · Conversion: 1 day.
- [VNA Truck (Man-Up and Man-Down)](https://forklift-training-london.co.uk/forklift-types/vna-very-narrow-aisle/): Very narrow aisle trucks run in wire- or rail-guided aisles barely wider than a pallet, with the forks swivelling to serve both sides while the truck stays straight. Novice: 3 to 5 days · Conversion from reach: 1 to 2 days.
- [Bendi and Flexi (Articulated) Forklift](https://forklift-training-london.co.uk/forklift-types/bendi-flexi-articulated/): The truck that bends in the middle. An articulated front end lets one machine unload the lorry in the yard and stack in very narrow aisles inside. Novice: 3 to 5 days · Conversion: 1 to 2 days.
- [Pivot Steer Truck](https://forklift-training-london.co.uk/forklift-types/pivot-steer/): An articulated truck with a steering pivot behind the mast, giving a tight turning circle for narrow-aisle work with a counterbalance-style front end. Novice: 3 to 5 days · Conversion: 1 to 2 days.
- [Powered Pallet Truck](https://forklift-training-london.co.uk/forklift-types/powered-pallet-truck/): Pedestrian and ride-on electric pallet trucks for moving pallets at floor level: goods-in, lorry loading, order marshalling, shop floors and back-of-house. Novice: half a day to 1 day · Refresher: half a day.
- [Pedestrian Stacker Truck](https://forklift-training-london.co.uk/forklift-types/pedestrian-stacker/): A walk-behind truck with a mast. Lifts pallets into racking or onto vehicles in places a sit-on forklift would never fit. Novice: 1 to 2 days · Refresher: half a day to 1 day.
- [Telehandler (Telescopic Handler)](https://forklift-training-london.co.uk/forklift-types/telehandler/): A telescopic boom on a rough-terrain chassis. Lifts pallets and materials up and out to where a mast forklift cannot reach. Novice: 3 to 5 days · Experienced or refresher: 1 to 2 days.
- [Order Picker (Low, Medium and High Level)](https://forklift-training-london.co.uk/forklift-types/order-picker/): Trucks that lift the operator to the stock. Low-level pickers run at floor height; high-level pickers take the operator to the top shelf. Novice: 1 to 3 days depending on level · Refresher: 1 day.
- [Rough Terrain (Masted) Counterbalance](https://forklift-training-london.co.uk/forklift-types/rough-terrain-counterbalance/): A counterbalance forklift built for mud, gravel and gradients, with big tyres, high ground clearance and a conventional mast. Novice: 3 to 5 days · Conversion from counterbalance: 1 day.
- [Side Loader](https://forklift-training-london.co.uk/forklift-types/side-loader/): A truck with the mast mounted sideways in a well, so timber, steel and pipe can be carried lengthways and stored in narrow aisles. Novice: 3 to 5 days · Conversion: 1 to 2 days.

## Course levels
- [Novice Forklift Training](https://forklift-training-london.co.uk/forklift-training/novice/): The full basic operator course for people who have never driven a lift truck. Three to five days at your London premises, finishing with the accredited test.
- [Semi-Experienced Forklift Training](https://forklift-training-london.co.uk/forklift-training/semi-experienced/): For operators who have driven a forklift informally but never been formally trained or certificated. Typically two days.
- [Refresher Forklift Training](https://forklift-training-london.co.uk/forklift-training/refresher/): A one-day re-test and re-certification for experienced operators. The HSE recommends refresher training every three to five years and after any incident.
- [Conversion Forklift Training](https://forklift-training-london.co.uk/forklift-training/conversion/): For certificated operators moving to a different category of truck: counterbalance to reach, reach to VNA, counterbalance to telehandler and so on. One to two days.

## Areas covered (one page each)

### [Central London](https://forklift-training-london.co.uk/areas/central-london/)
On-site forklift training in the City, Westminster, Camden, Islington, Hackney, Tower Hamlets, Southwark, Lambeth, Wandsworth, Hammersmith, Kensington, Lewisham and Greenwich.
- [City of London](https://forklift-training-london.co.uk/areas/city-of-london/): City of London (EC1 to EC4)
- [Westminster](https://forklift-training-london.co.uk/areas/westminster/): City of Westminster (SW1, W1, W2, NW1, NW8)
- [Camden](https://forklift-training-london.co.uk/areas/camden/): London Borough of Camden (NW1, NW3, NW5, NW6, WC1)
- [Islington](https://forklift-training-london.co.uk/areas/islington/): London Borough of Islington (N1, N7, N19, EC1)
- [Hackney](https://forklift-training-london.co.uk/areas/hackney/): London Borough of Hackney (E2, E5, E8, E9, N1, N16)
- [Tower Hamlets and Docklands](https://forklift-training-london.co.uk/areas/tower-hamlets/): London Borough of Tower Hamlets (E1, E2, E3, E14)
- [Southwark](https://forklift-training-london.co.uk/areas/southwark/): London Borough of Southwark (SE1, SE5, SE15, SE16, SE17)
- [Lambeth](https://forklift-training-london.co.uk/areas/lambeth/): London Borough of Lambeth (SE1, SE11, SE24, SE27, SW2, SW4, SW8, SW9, SW16)
- [Wandsworth and Battersea](https://forklift-training-london.co.uk/areas/wandsworth/): London Borough of Wandsworth (SW11, SW12, SW15, SW17, SW18, SW19)
- [Hammersmith and Fulham](https://forklift-training-london.co.uk/areas/hammersmith-and-fulham/): London Borough of Hammersmith and Fulham (W6, W12, W14, SW6)
- [Kensington and Chelsea](https://forklift-training-london.co.uk/areas/kensington-and-chelsea/): Royal Borough of Kensington and Chelsea (W8, W10, W11, SW3, SW5, SW7, SW10)
- [Lewisham](https://forklift-training-london.co.uk/areas/lewisham/): London Borough of Lewisham (SE4, SE6, SE8, SE12, SE13, SE14, SE23, SE26)
- [Greenwich, Charlton and Woolwich](https://forklift-training-london.co.uk/areas/greenwich/): Royal Borough of Greenwich (SE3, SE7, SE9, SE10, SE18, SE28)

### [North London](https://forklift-training-london.co.uk/areas/north-london/)
On-site forklift training in Barnet, Enfield, Haringey, Waltham Forest, Brent, Wembley and Harrow.
- [Barnet](https://forklift-training-london.co.uk/areas/barnet/): London Borough of Barnet (N2, N3, N11, N12, N14, N20, NW4, NW7, NW9, NW11, EN4, EN5)
- [Enfield](https://forklift-training-london.co.uk/areas/enfield/): London Borough of Enfield (EN1, EN2, EN3, N9, N13, N14, N18, N21)
- [Haringey and Tottenham](https://forklift-training-london.co.uk/areas/haringey/): London Borough of Haringey (N4, N8, N10, N15, N17, N22)
- [Waltham Forest](https://forklift-training-london.co.uk/areas/waltham-forest/): London Borough of Waltham Forest (E4, E10, E11, E17)
- [Brent and Wembley](https://forklift-training-london.co.uk/areas/brent/): London Borough of Brent (NW2, NW9, NW10, HA0, HA9)
- [Harrow](https://forklift-training-london.co.uk/areas/harrow/): London Borough of Harrow (HA1, HA2, HA3, HA5, HA7)

### [East London](https://forklift-training-london.co.uk/areas/east-london/)
On-site forklift training in Newham, Stratford, Barking, Dagenham, Redbridge, Ilford, Havering, Romford, Bexley, Erith and Belvedere.
- [Newham and Stratford](https://forklift-training-london.co.uk/areas/newham/): London Borough of Newham (E6, E7, E12, E13, E15, E16)
- [Barking and Dagenham](https://forklift-training-london.co.uk/areas/barking-and-dagenham/): London Borough of Barking and Dagenham (IG11, RM6, RM8, RM9, RM10)
- [Redbridge and Ilford](https://forklift-training-london.co.uk/areas/redbridge/): London Borough of Redbridge (IG1 to IG8, E11, E18)
- [Havering and Romford](https://forklift-training-london.co.uk/areas/havering/): London Borough of Havering (RM1 to RM5, RM7, RM11 to RM14)
- [Bexley, Erith and Belvedere](https://forklift-training-london.co.uk/areas/bexley/): London Borough of Bexley (DA5 to DA8, DA14 to DA18, SE2, SE28)

### [South London](https://forklift-training-london.co.uk/areas/south-london/)
On-site forklift training in Croydon, Bromley, Orpington, Sutton, Merton, Wimbledon, Mitcham, Kingston and Richmond.
- [Croydon](https://forklift-training-london.co.uk/areas/croydon/): London Borough of Croydon (CR0, CR2, CR3, CR5, CR7, CR8, SE19, SE25)
- [Bromley and Orpington](https://forklift-training-london.co.uk/areas/bromley/): London Borough of Bromley (BR1 to BR7, SE20, SE26, TN16)
- [Sutton](https://forklift-training-london.co.uk/areas/sutton/): London Borough of Sutton (SM1 to SM6)
- [Merton, Wimbledon and Mitcham](https://forklift-training-london.co.uk/areas/merton/): London Borough of Merton (SW19, SW20, CR4, SM4)
- [Kingston upon Thames](https://forklift-training-london.co.uk/areas/kingston-upon-thames/): Royal Borough of Kingston upon Thames (KT1, KT2, KT3, KT5, KT6, KT9)
- [Richmond upon Thames and Twickenham](https://forklift-training-london.co.uk/areas/richmond-upon-thames/): London Borough of Richmond upon Thames (TW1, TW2, TW9, TW10, TW11, TW12, SW13, SW14, KT8)

### [West London](https://forklift-training-london.co.uk/areas/west-london/)
On-site forklift training in Ealing, Greenford, Southall, Park Royal, Hounslow, Feltham, Brentford, Heathrow, Hayes, Hillingdon and Uxbridge.
- [Ealing, Greenford and Southall](https://forklift-training-london.co.uk/areas/ealing/): London Borough of Ealing (W3, W5, W7, W13, UB1, UB2, UB5, UB6)
- [Park Royal and North Acton](https://forklift-training-london.co.uk/areas/park-royal/): Brent and Ealing (NW10, W3, UB6)
- [Hounslow, Feltham and Brentford](https://forklift-training-london.co.uk/areas/hounslow/): London Borough of Hounslow (TW3, TW4, TW5, TW7, TW8, TW13, TW14, W4)
- [Heathrow, Hayes and West Drayton](https://forklift-training-london.co.uk/areas/heathrow/): Hillingdon and Hounslow (TW6, UB3, UB7)
- [Hillingdon, Uxbridge and Ruislip](https://forklift-training-london.co.uk/areas/hillingdon/): London Borough of Hillingdon (UB4, UB8, UB9, UB10, HA4, HA6)

### [Surrey](https://forklift-training-london.co.uk/areas/surrey/)
On-site forklift training in Esher, Cobham, Walton, Epsom, Leatherhead, Dorking, Redhill, Reigate, Guildford, Woking, Staines, Egham, Weybridge and Chertsey.
- [Esher, Cobham and Walton-on-Thames](https://forklift-training-london.co.uk/areas/esher/): Elmbridge (KT10, KT11, KT12)
- [Epsom, Ewell and Banstead](https://forklift-training-london.co.uk/areas/epsom-and-ewell/): Epsom and Ewell / Reigate and Banstead (KT17, KT18, KT19, SM7)
- [Leatherhead and Dorking](https://forklift-training-london.co.uk/areas/leatherhead-and-dorking/): Mole Valley (KT22, KT23, RH4, RH5)
- [Redhill, Reigate and Horley](https://forklift-training-london.co.uk/areas/redhill-and-reigate/): Reigate and Banstead (RH1, RH2, RH6)
- [Guildford](https://forklift-training-london.co.uk/areas/guildford/): Guildford (GU1, GU2, GU3, GU4, GU5)
- [Woking and Byfleet](https://forklift-training-london.co.uk/areas/woking/): Woking (GU21, GU22, GU24, KT14)
- [Staines-upon-Thames, Egham and Ashford](https://forklift-training-london.co.uk/areas/staines-and-egham/): Spelthorne and Runnymede (TW15, TW18, TW19, TW20)
- [Weybridge, Chertsey and Addlestone](https://forklift-training-london.co.uk/areas/weybridge-and-chertsey/): Runnymede and Elmbridge (KT13, KT15, KT16)

### [Kent](https://forklift-training-london.co.uk/areas/kent/)
On-site forklift training in Dartford, Crayford, Swanley, Gravesend, Northfleet, Ebbsfleet, Sevenoaks, Westerham, Maidstone and Aylesford.
- [Dartford, Crayford and Swanley](https://forklift-training-london.co.uk/areas/dartford/): Dartford and Sevenoaks (DA1, DA2, DA3, DA4, BR8)
- [Gravesend, Northfleet and Ebbsfleet](https://forklift-training-london.co.uk/areas/gravesend/): Gravesham (DA10, DA11, DA12, DA13)
- [Sevenoaks and Westerham](https://forklift-training-london.co.uk/areas/sevenoaks/): Sevenoaks (TN13, TN14, TN15, TN16)
- [Maidstone and Aylesford](https://forklift-training-london.co.uk/areas/maidstone/): Maidstone and Tonbridge and Malling (ME14 to ME20)

### [Essex](https://forklift-training-london.co.uk/areas/essex/)
On-site forklift training in Thurrock, Grays, Tilbury, Purfleet, Basildon, Brentwood, Harlow, Chelmsford, Epping, Loughton, Waltham Abbey, Southend and Rochford.
- [Thurrock, Grays, Tilbury and Purfleet](https://forklift-training-london.co.uk/areas/thurrock/): Thurrock (RM15 to RM20, SS17)
- [Basildon](https://forklift-training-london.co.uk/areas/basildon/): Basildon (SS13, SS14, SS15, SS16)
- [Brentwood](https://forklift-training-london.co.uk/areas/brentwood/): Brentwood (CM13, CM14, CM15)
- [Harlow](https://forklift-training-london.co.uk/areas/harlow/): Harlow (CM17, CM18, CM19, CM20)
- [Chelmsford](https://forklift-training-london.co.uk/areas/chelmsford/): Chelmsford (CM1, CM2, CM3)
- [Epping, Loughton and Waltham Abbey](https://forklift-training-london.co.uk/areas/epping-and-loughton/): Epping Forest (CM16, EN9, IG7, IG9, IG10)
- [Southend-on-Sea and Rochford](https://forklift-training-london.co.uk/areas/southend/): Southend-on-Sea and Rochford (SS0 to SS9, SS11)

### [Hertfordshire](https://forklift-training-london.co.uk/areas/hertfordshire/)
On-site forklift training in Watford, St Albans, Harpenden, Hemel Hempstead, Welwyn Garden City, Hatfield, Stevenage, Hitchin, Borehamwood, Elstree, Potters Bar, Cheshunt, Waltham Cross and Hoddesdon.
- [Watford](https://forklift-training-london.co.uk/areas/watford/): Watford and Three Rivers (WD17 to WD25)
- [St Albans and Harpenden](https://forklift-training-london.co.uk/areas/st-albans/): St Albans (AL1 to AL5)
- [Hemel Hempstead](https://forklift-training-london.co.uk/areas/hemel-hempstead/): Dacorum (HP1, HP2, HP3)
- [Welwyn Garden City and Hatfield](https://forklift-training-london.co.uk/areas/welwyn-and-hatfield/): Welwyn Hatfield (AL6 to AL10)
- [Stevenage and Hitchin](https://forklift-training-london.co.uk/areas/stevenage/): Stevenage and North Hertfordshire (SG1, SG2, SG4, SG5, SG6)
- [Borehamwood, Elstree and Potters Bar](https://forklift-training-london.co.uk/areas/borehamwood-and-potters-bar/): Hertsmere (WD6, WD7, EN6)
- [Cheshunt, Waltham Cross and Hoddesdon](https://forklift-training-london.co.uk/areas/cheshunt-and-hoddesdon/): Broxbourne (EN7, EN8, EN10, EN11)

### [Berkshire, Buckinghamshire and beyond](https://forklift-training-london.co.uk/areas/berkshire-buckinghamshire/)
On-site forklift training in Reading, Slough, Langley, Maidenhead, Windsor, Bracknell, Wokingham, High Wycombe, Marlow, Amersham, Chesham, Beaconsfield, Luton, Dunstable, Crawley and Gatwick.
- [Reading](https://forklift-training-london.co.uk/areas/reading/): Reading and Wokingham (RG1, RG2, RG4, RG5, RG6, RG7, RG30, RG31)
- [Slough and Langley](https://forklift-training-london.co.uk/areas/slough/): Slough (SL1, SL2, SL3)
- [Maidenhead and Windsor](https://forklift-training-london.co.uk/areas/maidenhead-and-windsor/): Royal Borough of Windsor and Maidenhead (SL4, SL5, SL6)
- [Bracknell and Wokingham](https://forklift-training-london.co.uk/areas/bracknell/): Bracknell Forest and Wokingham (RG12, RG40, RG41, RG42, RG45)
- [High Wycombe and Marlow](https://forklift-training-london.co.uk/areas/high-wycombe/): Buckinghamshire (HP10 to HP15, SL7, SL8)
- [Amersham, Chesham and Beaconsfield](https://forklift-training-london.co.uk/areas/amersham-and-chesham/): Buckinghamshire (HP5, HP6, HP7, HP8, HP9)
- [Luton and Dunstable](https://forklift-training-london.co.uk/areas/luton-and-dunstable/): Luton and Central Bedfordshire (LU1 to LU7)
- [Crawley and Gatwick](https://forklift-training-london.co.uk/areas/crawley-and-gatwick/): Crawley (West Sussex) (RH10, RH11, RH6)

## Frequently asked questions
- **Do you train individuals who want a forklift licence?** No. Forklift Agency trains businesses only, on site at premises where forklift trucks are available. If you are an individual in London looking for a course, our Forklift Training Centres website lists centres by region, or search for "forklift training centres" on Yell.
- **Where does the training happen?** At your premises, on your trucks, in the environment your operators actually work in. We do not run a training centre in London or anywhere else. The instructor brings everything else: the safety videos on a laptop or tablet, theory material, cones, test papers and the certificates.
- **Which accrediting bodies do you work with?** Our instructors are registered with RTITB, AITT or ITSSAR, the accrediting bodies whose certificates are recognised by the Health and Safety Executive under the Approved Code of Practice L117. Every instructor has been vetted by us, holds their own public liability insurance and has worked with Forklift Agency for years.
- **How long does a forklift course take?** A novice counterbalance course for three candidates takes three days. Reach trucks, VNA, telehandlers and articulated trucks take longer. Refresher and conversion courses are normally one day, and powered pallet truck courses can be half a day. We confirm the duration in the quote.
- **How many people can one instructor train?** Three novices on one truck is the accredited-body maximum. Refresher courses can take more candidates in a day. For bigger groups we send more than one instructor or run consecutive courses, whichever costs you less.
- **Do you charge more for nights or weekends?** No. Our instructors fit into your shift pattern, including early mornings, nights and weekends, at no extra cost, subject to availability. In London that often means starting before the roads fill up or training after the last delivery.
- **Is there a travel charge for London or the Home Counties?** No. Training anywhere inside the M25 and across the surrounding counties, from Reading to Southend and from Stevenage to Crawley, is quoted at the same rate, with no charge for travel or accommodation. Derbyshire, Nottinghamshire and Leicestershire are covered by our Derby, Nottingham and Leicester sites, and the rest of the UK by Forklift Agency.
- **Our yard is small and the building is old. Can you still train here?** Almost certainly. Most of our London customers work in buildings that were never designed for forklifts: railway arches, Victorian warehouses, basements and yards the size of two lorry bays. The instructor sets out a compact course and uses your real racking, doors and vehicles for the rest. If we think the space is unsafe we will say so before the course, not on the day.
- **Does the instructor need parking?** One space for a car or small van, close enough to unload cones and equipment. If parking is impossible at your site, tell us when you book and we will plan around it.
- **When will we get the certificates?** Certificates are usually posted within 14 days of training where you have a credit account with us, or within 28 days of payment being received by other means. Operator ID cards are available for a small extra charge.
- **Can we open a credit account?** Yes. Credit accounts are available to businesses subject to a credit assessment and references. The first booking is always paid in advance. Existing account customers can log in to the customer portal.
- **Does a forklift certificate expire?** A certificate of basic training has no legal expiry date, but the HSE recommends refresher training at intervals, commonly every three to five years, and sooner after an incident, a long break from driving or a change of truck.
- **What do we need to have ready on the day?** A serviceable truck with a current Thorough Examination (LOLER) report, a safe area to work in, a room or quiet corner for the theory sessions, and the candidates. If you are short of a truck for the course, we can point you to local hire companies.
- **Will the training be on our actual trucks?** Yes, always. Operators learn on the make and model they will drive every day, in the aisles and yards they will drive them in. That is the whole point of on-site training.
- **Which parts of London do you cover?** All of it: every borough from Hillingdon to Havering and Enfield to Croydon, plus the City, and the surrounding counties of Surrey, Kent, Essex, Hertfordshire, Berkshire and Buckinghamshire out to Reading, Guildford, Crawley, Maidstone, Chelmsford, Stevenage and Luton. Each area has its own page on this site.
- **Do you train at airports, ports and secure sites?** Yes. We regularly train at Heathrow and Gatwick cargo estates, at Tilbury and London Gateway, on construction sites and at other secure premises. Our instructors carry identification and will complete your induction, security vetting and permit arrangements. Tell us about any site requirements when you book.
- **Are your prices quoted with or without VAT?** Forklift Agency Limited is VAT registered. Quotes are given excluding VAT unless stated otherwise.
- **Can you train on a live site without stopping production?** Yes. We agree a working area and a timetable with you so practical sessions happen around your operation. Many customers run training on a quieter shift or over a weekend for exactly this reason.
- **What is the 0330 number and does it cost more to call?** 0330 330 9495 is our London enquiry line. 03 numbers cost the same as calling a normal landline and are included in mobile and landline inclusive minutes. It rings through to the same office team that looks after all our customers.
- **Where is your office?** Forklift Agency is based in Belper, Derbyshire, and has trained in London since our very first job in 2007. We have no London training centre, and we do not need one: our instructors live and work across London and the South East, and every course happens at the customer's premises.

## Other pages
- [About](https://forklift-training-london.co.uk/about/)
- [Contact](https://forklift-training-london.co.uk/contact/)
- [FAQ](https://forklift-training-london.co.uk/faq/)
- [Legal information](https://forklift-training-london.co.uk/legal/)
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## Related sites
- https://forkliftagency.co.uk: Forklift Agency, national on-site training
- https://forklifttrainingderby.co.uk: Forklift Training Derby (Derbyshire)
- https://forklifttrainingnottingham.co.uk: Forklift Training Nottingham (Nottinghamshire)
- https://forklift-training-leicester.co.uk: Forklift Training Leicester (Leicestershire and Rutland)
- https://forklifttrainingcentres.co.uk: directory of training centres for individuals